LAST UPDATED: 13 AUGUST 2020

This Privacy Policy (“Policy”) describes how UkCarsRecovery (“Company,” “we,” “our”) collects, uses, and shares personal data when you use this website {$site} (the “Site”). Please read the information below carefully to understand how we process your personal data.

PURPOSE OF PROCESSING

What is personal data?

We collect information about you in various ways, including personal data. As described in this Policy, “personal data” refers to any information that identifies you as an individual, such as your name, postcode, email address, and phone number.

Why do we need this information?

We only process your personal data in compliance with applicable data protection and privacy laws. Certain personal data is necessary for us to provide you with access to the Site. When you register with us, you are asked to consent to the collection of this data in order to access our services, such as purchasing our products or viewing our content. This consent provides us with the legal basis required under applicable law to process your data. You have the right to withdraw your consent at any time. If you do not agree with our use of your personal data as described in this Policy, please do not use our website.

COLLECTION OF PERSONAL DATA

We collect personal data in the following ways:

Information You Provide:

Personal data provided when you register on our website, including your name, address, email, phone number, username, password, and demographic details.

Personal data included in any comments or other content you post on our website.

Personal data submitted through our affiliate programme or other promotions.

Personal data provided when reporting a problem or requesting customer support.

Personal data provided when making a purchase on our website.

Personal data shared when contacting us via phone, email, or other means.

Information We Collect Automatically:

When you visit our website, we automatically record information about your device and browsing activities. This includes:

Device and browser details (e.g. operating system, browser type, screen resolution).

Website referral information.

Pages viewed and duration of visits.

Access times and usage patterns.

Data collected via cookies.

COOKIES

What are cookies?

We use cookies to collect information from you. Cookies are small data files stored on your computer or mobile device via your browser. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain stored until manually deleted) to enhance your experience on our website.

Types of Cookies We Use:

Essential Cookies – Required for website functionality, such as logging in.

Functionality Cookies – Remember your preferences, such as language and login details.

Analytics & Performance Cookies – Collect anonymous data on website traffic to improve user experience (e.g. Google Analytics).

Advertising Cookies – Track your browsing habits to display relevant advertisements.

Social Media Cookies – Enable sharing of content via social media platforms.

Managing Cookies:

You can disable cookies via your browser settings. However, this may affect your website experience.

USE OF PERSONAL DATA

We may use your personal data to:

Maintain and improve our website, products, and services.

Manage your account and communicate with you regarding your account.

Operate our affiliate programme and promotions.

Provide customer support.

Send updates, technical notices, security alerts, and administrative messages.

Conduct email marketing (with your consent) regarding promotions and news about our products or services.

Process payments made on our website.

Comply with legal obligations, requests from authorities, and to enforce our policies.

Conduct research and analysis.

SHARING OF PERSONAL DATA

We may share your personal data with:

Third Parties Designated by You – When you consent to sharing your data.

Service Providers – Third-party companies providing services such as data analytics, payment processing, customer support, and email marketing.

THIRD-PARTY WEBSITES

Our website may contain links to third-party websites. This Policy does not apply to third-party privacy practices. Please review their privacy policies before submitting any information.

USER-GENERATED CONTENT

If you post content on our website, such as comments or reviews, it may become publicly available. Please be cautious when sharing personal data.

INTERNATIONAL DATA TRANSFER

Your personal data may be transferred to and processed in countries outside your residence, where data protection laws may differ. By using our website, you consent to this transfer, storage, and processing of your data. We take necessary measures to protect your data in line with our policies.

DATA SECURITY

We implement technical and administrative security measures to protect your data. However, no system is completely secure. If you suspect that your data is compromised, please contact us immediately.

DATA RETENTION

We will retain your personal data:

For 30 days, unless a longer retention period is required or permitted by law.

As long as necessary for you to use our services, unless you request deletion.

CHILDREN’S PRIVACY

Our website is not intended for children under 18 years of age. If a parent or guardian becomes aware that a child has provided us with personal data, they should contact us immediately, and we will delete the data as soon as possible.

YOUR RIGHTS

You have the right to:

Opt-Out – Withdraw consent for marketing emails and data collection.

Access – Request a copy of your personal data.

Rectify – Request corrections to inaccurate personal data.

Portability – Transfer your data to another service provider.

Delete – Request the deletion of your data in certain circumstances.

To exercise these rights, please contact us. Requests must be made using the same email associated with your account. We will respond within 30 days.

COMPLAINTS

We are committed to resolving any complaints regarding our privacy practices. If you have concerns, please contact us at [email protected]. We will respond within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

CONTACT INFORMATION

We welcome your comments and questions regarding this Policy. You may contact us at @.com